Privacy Policy

This Privacy Policy explains how Yazzoo Personalised Clothing Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website personalised.clothing or purchase our products.

1. Who We Are

Data Controller: Yazzoo Personalised Clothing Ltd
24C Conduit Road, Norton Canes, Staffordshire, WS11 9TJ, United Kingdom.
Company Registration Number: 7849785
Email: sales@yazzoo.co.uk

2. Information We Collect

  • Name, postal address, email address, phone number.
  • Order details, delivery information, and purchase history.
  • Payment details (processed securely by payment providers — we do not store full card numbers).
  • Marketing preferences (only if you opt in).
  • Technical information such as IP address, browser type, and cookie/session data.

3. How We Collect Your Information

  • When you place an order on our website.
  • When you create an account or contact us.
  • When you sign up to receive marketing emails via our signup forms.
  • Automatically through cookies and similar technologies (see our Cookie Policy).

4. How We Use Your Information

  • To process and deliver your orders.
  • To provide customer service and respond to enquiries.
  • To send marketing communications if you have explicitly opted in.
  • To improve our website, products, and services.
  • For fraud prevention and legal compliance.

5. Legal Basis for Processing

  • Contractual necessity — to fulfil orders and provide services.
  • Consent — for marketing communications (you can withdraw at any time).
  • Legitimate interest — for website analytics, security, and fraud prevention.
  • Legal obligation — to meet tax, accounting, and other regulatory requirements.

6. Sharing Your Information

We only share your information with trusted third parties when necessary to run our business, such as:

  • Couriers and delivery partners.
  • Payment processors.
  • IT service providers, including website hosting and analytics platforms.

We never sell your personal information to third parties.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and improve our services. For details, please see our Cookie Policy.

8. Data Retention

We keep your order records for at least 6 years to meet UK legal and tax requirements. Marketing subscription details are kept until you unsubscribe. Cookie/session data is stored according to our Cookie Policy.

9. Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Withdraw consent for marketing communications.
  • Request data portability.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:
Email: sales@yazzoo.co.uk
Post: Yazzoo Personalised Clothing Ltd, 24C Conduit Road, Norton Canes, Staffordshire, WS11 9TJ, United Kingdom.

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